From Disjointed to Dialed-In:
How Leadership Alignment Reignited a Team’s
Pride, Energy, and Growth

The Turning Point: Leading with Heart and Honesty

Dr. Joe Laborde and Dr. Sarah Kelly had built a respected periodontics practice—but something was missing. Tardiness was common. Team energy was flat. Accountability was fading. The systems were there—but the soul wasn’t.

 

Then came the realization: the change had to start at the top.

 

“The breakthrough didn’t come from new rules—it came from new leadership.”

 

Through the Moonshot Ambition Program, Joe, Sarah, and their Practice Success Director made a courageous shift—from managing the team to truly leading it. They embraced:

• Transparency and consistency in how they communicated
  Open, honest dialogue set the tone for a revitalized team culture.

• Direct conversations about what wasn’t working
  They addressed problems head-on, creating a foundation for real accountability.

• Connection-building moments that brought joy back into the practice
  One simple night of pickleball and laughter became a symbol of something deeper: a leadership team in sync, and a culture ready to reawaken.

 

 

The Transformation: Culture, Ownership, and Breakthrough Growth

Today, the results are undeniable:

• Leadership is aligned and energized
• Daily goals are clear—and the team is hitting them with pride
• Tardiness is gone, and accountability has taken its place
• Referrals and scheduling are surging, with the calendar booked nearly two months out
• The practice is tracking for 38% growth this quarter

 

This isn’t just a business turnaround. It’s a culture revival.

 

 

What’s Next: Momentum with Meaning

With leadership aligned and the team fully engaged, Joe and Sarah aren’t just leading a great practice—they’re shaping a culture that’s built to last.

 

They didn’t fix their practice.
They rewrote its story—together.