Leading with Clarity:
The Breakthrough That
Changed Everything
What if your growth wasn’t the problem—just your coordination? What if you were expanding fast, managing two sites, and working hard—but still didn’t feel in control? What if the missing piece wasn’t more effort, but clarity?
That’s exactly where Dr. Ahmed Ismail and Dr. Amandeep Hans, two early-career periodontists, found themselves.
They were running a multi-location practice—including a rural outreach clinic—with a team that cared deeply but lacked structure. Case acceptance was low. The front desk was overwhelmed. And while the numbers were climbing, strategy wasn’t keeping pace.
The Challenge: From Scrambling to Stability
Ahmed and Amandeep weren’t short on ambition—they were short on alignment. They had momentum. They needed a map.
That’s when they attended The Leadership Thread Workshop in January 2025—and made the decision to lead differently.
The Moonshot Transformation: Rhythm, Systems, and Purpose
They didn’t wait for things to calm down—they acted in the middle of it all. And what they created next changed everything:
- Built a Cultural Rhythm
Weekly leadership and team huddles reshaped how the team aligned and supported each other. One hygienist even left her other job to stay part of the Tuesday meetings. - Elevated Case Acceptance
A new Treatment Consultant role focused on case presentation and financials. Within weeks, case acceptance jumped from 43% to the mid-60s. - Redefined Front Desk Roles
Clear roles and accountability across both sites: one person now owns intake and scheduling, another leads coordination, and a new hire will champion the patient experience. - Restructured Their Schedule
By aligning time to higher-value procedures and applying their schedule template, production and patient flow surged. - Led with Data—Not Guesswork
Both doctors exceeded their Q1 production goals while working fewer days:- Ahmed: +28% daily production
- Amandeep: +98% daily production
- Rural clinic: +40% gain in a single visit
- Referrals: 20% increase in a very short period
The Result: A Practice Built to Scale
What began as a ground-up startup is now becoming a high-functioning, purpose-driven organization. They’re not reacting anymore. They’re leading—with clarity.
